Refund policy
Last Updated: November 7, 2026
Thank you for shopping at walmorin. This Return & Refund Policy explains our return window, return procedures, return shipping responsibilities, and refund information. Please review this policy before requesting a return.
Return Window
We accept eligible return requests within 30 calendar days after you receive your order.
Please contact us within this period to request return instructions and authorization. All return requests are subject to review.
How to Request a Return
To request a return, please contact us at hello@walmorin.com before sending any item back.
Please include your order number and a brief description of the reason for your return so we can review your request and assist you.
Please wait for our return authorization and instructions before shipping any item back. Do not send a return to our business address without first contacting us and receiving return instructions.
Returns sent without prior authorization may cause delays in identifying and processing your return.
Return Shipping Costs
For returns due to personal preference or other reasons not caused by an error on our part, the customer is responsible for the applicable return shipping costs. Examples may include changing your mind or choosing an item that does not meet your preferences.
If an item is confirmed to be damaged, defective, or incorrect due to an error on our part, we will arrange the applicable return shipping at our expense.
Return Processing Time
Our return processing time is generally 1–3 business days. Actual processing time may vary depending on the circumstances of the return.
Refunds
Refunds are subject to review of the returned item and the circumstances of the return.
We do not charge a restocking fee for returns.
After a refund is issued, your bank, card issuer, PayPal, or other payment provider may require additional processing time before the funds appear in your account.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at hello@walmorin.com.
Please provide your order number and a description of the issue so we can review your request and assist with an appropriate resolution.
Contact Information
If you have questions about returns or refunds, please contact us using the information below.
Store Name
walmorin
Website
https://www.walmorin.com/
Email
hello@walmorin.com
Phone
+1 563-946-3761
Business Address
875 297th St, Atalissa, IA 52720, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
For information about order processing, shipping times, and shipping costs, please review our Shipping Policy.
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